Frustration with PM
So I'm on a $36/50 Gig Canada US plan. Wanted to change to the $35/75G Canada Us Mexico Plan. Nope, it's not available to me. Messaged an agent and was told sorry, you can't have it, it's new subscribers only. Well I see on here some people managed to get agents to do it. Others are told too bad. Some people are switching to a $30 plan and wasting their remaining days for a month, and hoping the $35 plan shows up then. That's just no way to run a company.
This used to be a great company, but I guess those times are gone.
ETA: Anyone who is bothered by a company saying they only allow switching to more expensive plans, file a comment here: