No order status :(

Does anyone know if the Xtia Team are on vacation or something? I made an order on January 12 and I haven't gotten any update status or tracking number and my order has been sitting as unfulfilled since then. I already sent an email requesting an update on January 25 and no response yet.

Update!

They just responded...they'll be back on Feb 5 and will resume activities, thanks guys for replying. :3